Legal notice

LEGAL NOTICE

Last Updated: 9 September 2026

This website is operated by Floscara Sdn Bhd (Registration No. 1647376P / 202501045968) (“FLOSCARA”, “we”, “us” or “our”).

This Legal Notice provides information regarding the ownership and operation of this website and the use of its content.

By accessing or using this website, you acknowledge this Legal Notice together with our applicable Terms of Service, Privacy Policy, Refund, Return & Exchange Policy and Shipping Policy.

1. WEBSITE OPERATOR

This website is operated by:

Floscara Sdn Bhd
Registration No.: 1647376P / 202501045968

T2A-18-08, 3 Towers
No. 296, Jalan Ampang
Kampung Berembang
50450 Kuala Lumpur
Wilayah Persekutuan Kuala Lumpur
Malaysia

Email: floscara.co@gmail.com

2. OWNERSHIP OF WEBSITE CONTENT

Unless otherwise stated, the content made available on this website is owned by, licensed to or used with permission by FLOSCARA.

This may include:

  • brand names;

  • logos;

  • trademarks;

  • product names;

  • product descriptions;

  • photographs;

  • videos;

  • graphics;

  • illustrations;

  • packaging designs;

  • website designs;

  • layouts;

  • written content;

  • advertising materials;

  • campaign concepts; and

  • other creative or commercial materials.

Such content may be protected by copyright, trademark and other intellectual property laws.

Nothing on this website should be interpreted as granting any licence or right to use FLOSCARA's intellectual property except where expressly permitted by FLOSCARA in writing or otherwise permitted by applicable law.

3. FLOSCARA BRAND & TRADEMARKS

The name FLOSCARA, its associated branding, logos, product identities and other brand elements displayed on this website are proprietary to their respective owner or authorised user.

You may not reproduce, imitate, modify, distribute or commercially use FLOSCARA branding in a manner that may cause confusion, imply endorsement or misrepresent an association with FLOSCARA without prior authorisation.

References to third-party trademarks, brands or product names remain the property of their respective owners.

Their appearance on this website does not necessarily imply sponsorship, endorsement or affiliation unless expressly stated.

4. PERMITTED USE OF THIS WEBSITE

You may access and use this website for lawful personal and non-commercial purposes, including browsing information and purchasing products offered through the website.

You must not, without appropriate authorisation:

  • reproduce substantial portions of this website for commercial purposes;

  • copy or commercially exploit FLOSCARA photographs, videos, graphics or written content;

  • misrepresent FLOSCARA products or branding;

  • use FLOSCARA content to impersonate FLOSCARA;

  • interfere with the operation or security of the website;

  • attempt unauthorised access to website systems or accounts;

  • introduce malicious code or harmful technologies; or

  • use the website for unlawful or fraudulent purposes.

Nothing in this section restricts any use permitted by applicable law.

5. PRODUCT INFORMATION

FLOSCARA takes reasonable care in presenting product information accurately.

However, product photographs and visual representations may appear differently depending on factors including:

  • lighting;

  • photography;

  • screen settings;

  • device displays;

  • production batches;

  • packaging updates; and

  • individual use or application.

For beauty products such as false eyelashes, the final appearance may also vary according to individual eye shape, eyelid structure, natural lashes, placement and application.

Minor visual differences that do not materially affect the nature or quality of the product may therefore occur.

6. BEAUTY & PRODUCT INFORMATION DISCLAIMER

Information provided on this website regarding beauty routines, product application, styling or product characteristics is provided for general informational purposes.

Unless expressly stated otherwise, such information is not intended to constitute medical, healthcare or professional medical advice.

Customers should use products according to the relevant instructions and discontinue use where appropriate if they experience an adverse reaction or other concern.

Nothing in this Legal Notice limits any right or remedy available under applicable law in relation to the safety or quality of goods.

7. ACCURACY OF WEBSITE INFORMATION

We make reasonable efforts to keep information on this website accurate and current.

However, information may occasionally contain typographical errors, inaccuracies or omissions relating to matters such as:

  • product descriptions;

  • product availability;

  • promotions;

  • pricing;

  • shipping information; or

  • website content.

Where an error is identified, FLOSCARA may correct or update the relevant information, subject to applicable law and the rights associated with any order already placed or confirmed.

8. WEBSITE AVAILABILITY

We aim to keep our website reasonably accessible but do not guarantee that it will always operate without interruption, delay or technical error.

Access may occasionally be affected by:

  • maintenance;

  • software updates;

  • hosting issues;

  • third-party services;

  • network interruptions;

  • security incidents; or

  • circumstances outside our reasonable control.

We may modify, suspend or discontinue website features where reasonably necessary.

9. THIRD-PARTY SERVICES & LINKS

This website may contain links to, or use services provided by, third parties.

These may include payment providers, e-commerce platforms, delivery providers, social-media platforms, analytics providers and other service providers.

Third-party websites and services operate under their own terms, privacy policies and practices.

FLOSCARA is not responsible for the content or practices of independent third-party websites merely because a link to them appears on our website.

10. USER-GENERATED CONTENT

Where customers or other users submit reviews, photographs, comments or other content through features made available by FLOSCARA, the submission and use of such content may be subject to our Terms of Service and any additional terms communicated when the content is submitted.

Users remain responsible for ensuring that content they submit does not unlawfully infringe the rights of another person.

11. DISCLAIMER & LIMITATION

To the extent permitted by applicable law, information made available on this website is provided for general commercial and informational purposes.

FLOSCARA does not seek through this Legal Notice to exclude liability or consumer rights that cannot lawfully be excluded.

Nothing in this Legal Notice excludes, restricts or modifies any statutory guarantee, right, remedy or liability that cannot legally be excluded or restricted under Malaysian law.

12. PRIVACY & PERSONAL DATA

The collection, use, disclosure and protection of personal information through this website are governed by FLOSCARA's Privacy Policy and Personal Data Protection Notice.

Customers should review those documents for information about how FLOSCARA handles personal data.

13. PURCHASES & CUSTOMER POLICIES

Purchases made through this website are also subject to FLOSCARA's applicable customer policies, including:

  • Terms of Service

  • Privacy Policy & Personal Data Protection Notice

  • Refund, Return & Exchange Policy

  • Shipping Policy

Where applicable, promotional campaigns, membership programmes, rewards or particular products may also have additional terms communicated to customers.

14. GOVERNING LAW

This website and this Legal Notice are governed by the laws of Malaysia.

Nothing in this Legal Notice is intended to restrict any right available to a consumer under applicable Malaysian consumer protection law or any other mandatory legal requirement.

15. CHANGES TO THIS LEGAL NOTICE

FLOSCARA may update this Legal Notice from time to time to reflect changes to our website, business operations, services or applicable requirements.

The latest version will be published on this website together with the updated revision date.

16. CONTACT

For legal, website or intellectual property enquiries relating to FLOSCARA, please contact:

Floscara Sdn Bhd
Registration No.: 1647376P / 202501045968

T2A-18-08, 3 Towers
No. 296, Jalan Ampang
Kampung Berembang
50450 Kuala Lumpur
Wilayah Persekutuan Kuala Lumpur
Malaysia

Email: floscara.co@gmail.com